Part-Time Retail Staff

Job Description: Part time store staff

Pay: $10.60/hr.

Reports to: Retail Store Managers and Assistant Managers

Primary Duties and Responsibilities


  • Provide courteous, friendly, and efficient customer service
  • Provide customers with accurate, positive information about The Scrap Exchange and its programs
  • Promote Special Events
  • Operate cash register
  • Process incoming crafts, fabric, sewing notions, bulk items, industrial discards, and materials for education
  • Stock the store and work on displays, in conjunction with other staff
  • Price items in store, in conjunction with other staff
  • Keep store, bathroom, volunteer space, and storage space orderly and clean
  • Answer phone , take messages, and check messages
  • Handle customer complaints; confer with manager
  • Maintain and organize sales floor
  • Work in collaboration with volunteers and community members

Other duties

  • Maintain, organize, clean, and introduce participants to the open studio/Make n Take room and Design Center
  • Directing volunteers and community service members to the right areas
  • Sub for other staff as needed (flexible availability preferred)

Job Requirements

  • Weekend availability is required
  • Ability to work well independently and with others
  • Self-motivation and be ready to take initiative in all types of situations is a must
  • Cash handling experience preferred
  • Strong communication skills
  • Good time management
  • Positive attitude  with a willingness to learn and contribute

Working conditions

  • Standing and walking for extended periods of time up to 8 hours
  • Bending, stooping, and climbing
  • Unassisted heavy lifting (up to 40 lbs)
  • Using ladders, pallet jacks, tools, etc.
  • Working in varying temperatures


Pay: $10.60/hr starting pay, pay increase after 3 month probationary period

For all regularly scheduled employees, full-time and part-time

  • Workers’ Compensation insurance
  • Unemployment insurance
  • 20% off store purchases (some restrictions apply)
  • 50% off class registration for creative classes

For employees with a permanent regular schedule of 20 or more hours per week

Benefits available to all regularly scheduled employees plus

  • Paid time off
  • 10 discretionary days, pro-rated according to hours worked (e.g., 40 hour per week employees receive 80 hours, 30 hour per week employees receive 60 hours, 20 hour per week employees receive 40 hours)
  • PTO hours accrued at the following rates for regularly scheduled hours (non-PTO, non-outreach events) worked:
    • 5% in years 1 and 2
    • 7.5% in years 3, 4 and 5
    • 10% in all years thereafter

The Scrap Exchange is an equal opportunity employer. The Scrap Exchange prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex (including pregnancy gender, identity and sexual orientation), age, national origin, disability status, protected veteran status or any other characteristic protected by law.

The above is intended to describe the general content of the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Job Category: Retail
Job Type: Part Time
Job Location: Scrap Thrift Store

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